The few vs. the many
When a company takes the technological giant step forward to acquire and install voice recognition software they will have limited the access of of authentication data to just a few. Written identification data is available to nearly everyone in a staff position no matter where they are located in a company. With the use of voice biometrics to identify clients or employees the access to that information is held in the hands of only a few IT personnel. This reduction in data access volume will greatly reduce the risk of compromise not only to your employees but to your customers personal data as well.